Upgrade Your Enterprise Phone System with Cloud Solutions
net2phone’s cloud-based enterprise phone system is a complete unified communications solution that integrates calls, video conferencing, SMS, and more to supercharge your modern office
World-Class Enterprise Business Phone Systems
An enterprise phone system from net2phone isn't just a phone system. It is a unified communications solution that comes equipped with phone calls, video meetings, text messaging, advanced features, and custom integrations
Powerful Enterprise VoIP Phone System Features
The net2phone enterprise phone system solution comes jam packed with powerful features to transform the way you work, communicate, and do business.
Web Calling
Make and receive calls using only your computer – no extra hardware, no extra expense
Unlimited International Calling
With net2phone, enjoy unlimited international calling to more than 40 countries, including the US and Canada
Video Conferencing
Host face-to-face virtual communications with clients and colleagues all around the globe with net2phone’s video conferencing platform Huddle
Business Text Messaging
Send and receive both text (SMS) and multimedia (MMS) messages using your existing business phone number
Mobile App
With the net2phone mobile app, the whole team can make and receive calls or text messages from wherever they are using your business phone number
Auto Attendant
Let the smart auto attendant route all incoming calls to the right department or individual team member
Powerhouse Softphone
RCon, the net2phone Powerhouse Softphone console, lets you handle large volumes of calls with ease
Call Analytics
Maximize efficiency and optimize productivity with powerful analytics, providing you with performance-based data at your fingertips
Call Recording
Improve customer satisfaction, train employees, and maintain your high standards with call recording
Welcome Menu
Create customized welcome menus to greet callers at different times of the day and year, be it after-hours or during holidays
Call Blocking
Block any number with net2phone and stop being harrassed by telemarketing and spam phone calls
Voicemail & On-hold Options
Keep customers engaged or promote special offers while waiting on hold. Use our voicemail features to save and access voicemails in your portal
Salesforce
The net2phone Salesforce integration makes communicating with customers and prospects a cinch
Microsoft Teams
Combine Microsoft Teams with the power of net2phone for an enhanced business communications experience
Zoho
Integrate net2phone directly with Zoho to support your teams and simplify sales
Zapier
With Zapier, you can easily integrate your enterprise phone system with more than 3,000 applications to streamline all business comms
Inbound, Outbound, & Blended Campaigns
Deliver high-quality voice experiences through all interactions.
Automatic Call Distribution (ACD)
Put your business in autopilot using our native ACD software.
Estimated Wait Time
Callers can schedule a call back for any time or day, on any number without losing their place in the queue.
Call Monitoring
Barge, whisper, or monitor calls to manage call quality and agent performance.
Predictive Dialer
"Predicts’ when the agent will become available again and starts dialing based on his/her average wrap-up time.
Power Dialer
Determines the average number of calls the system needs to make on any given list in order to successfully connect to a client.
Preview Dialer
Automatically dials a number from a call list as soon as an agent becomes available to ensure clients don’t answer calls without an agent ready to pick them up.
Progressive Dialer
Calls the agent first and when/if the agent is available, it forwards the call to the client. Each client is assigned to a specific agent.
Reverse Progressive Dialer
Exclusive configuration of the Progressive dialer, but calls the client first, and then transfers the call to the assigned agent.
Answering Machine Detection (AMD)
Automatic detection of voice mails & distinction between human and robotic voice.
Interactive Voice Response (IVR)
Allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent.
Text-to-Speech (TTS)* & Automatic Speech Recognition
Assistive technology that reads digital text aloud or can convert human audio into text using acoustic language models.
Unified Inbox
Meet customers in the digital channel of their choice, integrating all touchpoints in the same place.
Post-Interaction Satisfaction Surveys
Receive customer feedback at the completion of any interactions.
Chat Bots
Automate all digital interactions using our native & customizable Bots.
Audio & Video WebRTC
Start and/or answer audio and video calls directly from your website.
SMS and MMS Campaigns
Send singular or bulk SMS campaigns to one or multiple recipients.
Workforce Management
Record interactions, calls, and screens; conduct agent coaching, enable satisfaction surveys, and more!
Reporting & Analytics
Omnichannel & real-time alerts, monitoring of daily performance, and standardized or custom reporting.
Gamification
Create customizable games & challenges and give badges, rewards, or recognitions to keep agents motivated.WHY ENTERPRISE BUSINESSES CHOOSE NET2PHONE
The modern business needs a VoIP phone system to keep distributed teams in contact, streamline communications, and optimize collaboration. The net2phone cloud phone system is favored by hundreds of enterprise organizations worldwide. Widely trusted for its reliability, security, scalability, flexibility, integrations, and outstanding range of powerful unified communications features, the net2phone cloud-based phone system is second to none. Combining everything from basic VoIP functionality like call forwarding and voicemail all the way up to unlimited nationwide and international calling, net2phone is the trusted enterprise communications solution for organizations up and down the nation, and the best business phone on the market today
.svg)
Real Estate
Finance
