Analytics

Get Robust Call Analytics with N2P UCaaS

Our Analytics provides you with rich performance-based data to help you maximize efficiency.

Elevates Your Business with net2phone's Analytics

Discover the benefits of net2phone's in-depth analytics, built to help make your business succeed.

Call Trend Analysis

Maximize your business with the net2phone dashboard and view all company calls within one location. Easily monitor call data based on date, time, and duration. Identify trends by tracking the pattern of inbound, outbound, and missed calls to make adjustments as needed.

Call Analytic Performance Management

As a business, you can't improve what you can't measure. Quickly view and gain knowledge from stats behind all calls and company performance. Track performance and gain insight into specific departments, team members, ring groups, and welcome menus in real-time.

Target Marketing with Call Analytics

Capture more business and land more leads with the net2phone's call analytic reports. Easily pinpoint high traffic areas and use this information to generate target marketing campaigns to help close deals.

Customer-centric Analytic Reporting

Improve customer service by being able to access real-time call data through our dashboard and reactively troubleshoot issues. Oversee company performance by tracking call duration, answered, and missed calls all within your dashboard. Use these reports to find out where your company excels and or needs improvement.

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Blog

New in net2phone: Analytics! - net2phone

Additional Features that set us apart

Mobile App

Make and receive calls or text messages from your business phone number. LEARN MORE

Welcome Menu

Create standard, after-hours, and holiday welcome menus to greet your callers. LEARN MORE

24/7 Support

All net2phone customers receive FREE US-based support available 24/7 to ensure your business always stays connected. LEARN MORE

Slack

When your employees spend most of their time in Slack, they shouldn’t have to switch tabs or programs to make or answer calls. Work life just got simpler! LEARN MORE

SPEAK TO A UCAAS EXPERT

We want to help you communicate better with all aspects of your business. Get started by having a conversation with one of our business communication experts.