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Unite: Business SMS and Internal Messaging

All Your Messages
In One Place

Connect with customers and teams through secure, centralized SMS and team messaging—anytime, anywhere.

See Plans & Pricing

Unified Dashboard Stay organized with all messages, calls, and video in one place.

One Business Number Simplify communication with one number for voice, SMS, and fax.

Device Syncing Connect from anywhere with real-time syncing across devices.

Eliminate App Switching With All-In-One
Business Messaging

Access powerful messaging features within Unite's complete communication platform.

Two Way Business SMS and MMS Text The Professional Way

ONE PHONE NUMBERKeep Business and Personal Separate
Send and receive SMS messages from your business number.

SHARED INBOXNever Miss a Customer Message
Allow multiple team members to manage incoming messages.

MULTIMEDIA MESSAGINGSay More With Image and Video
Send images, videos, and GIFs directly via business text.

TEXT ON ANY DEVICEStay Responsive Everywhere
Use your browser or mobile app to text from anywhere.

Business sms interface on laptop and smartphone

Internal Messaging Simplify Real-Time Team Collaboration

Direct Messaging Quickly Reach Team Members
Reach anyone on your team with one-on-one messaging.

Group Chat Organize Team Conversations
Manage discussions with individual group chats.

Real-time Availability Always Know Who’s Available
Stay updated with real-time presence indicators and status updates.

Business SMS interface on the laptop

How Unite Messaging Drives Results

Replies in 3 Minutes Enjoy the speed of SMS, where texts are read and replied to in minutes.

Reduce 60% Wasted Time Cut time searching across platforms with all communication in one place.

Reach 90% Who Prefer Text Connect through the communication method most people prefer.

Swoop Features

Everything You Need For Quick and Secure Business Messaging

Two-way Conversations

Send and receive SMS/MMS messages

SMS History

Retrieve complete conversation history across all devices

Transfer Messages

Transfer conversations to team members

Delivery and Read Receipts

See delivery and read confirmations instantly

Document Sharing

Share documents securely with customers

Voice Memos

Exchange voice memos for complex explanations

Starred Messages

Star important messages for quick reference

Take Photos

Capture and send photos directly on the mobile app

Two-way Conversations

Send and receive SMS/MMS messages

SMS History

Retrieve complete conversation history across all devices

Transfer Messages

Transfer conversations to team members

Delivery and Read Receipts

See delivery and read confirmations instantly

Document Sharing

Share documents securely with customers

Voice Memos

Exchange voice memos for complex explanations

Starred Messages

Star important messages for quick reference

Take Photos

Capture and send photos directly on the mobile app

1:1 Conversations

Message any user within your organization's directory

Group Chat

Create different groups for different discussion topics

Presence Indicators

View colleague availability with status displays

@ Mentions

Tag colleagues for attention

Search

Look up information within conversations

File Sharing

Share and store files within conversations

Browser-Based For Desktop Any Browser Simply log in to send, receive, and track messages in real time.

iOS and Android Mobile apps Mobile App Send business texts on the go. Available for iOS and Android.

Discover our App

See The Difference Real-Time Messaging Can Make

See firsthand how Unite can speed up your team responses, eliminate communication gaps, and reduce costs in your workflow environment.

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See Plans & Pricing

Unite: Your All-In-One Communication Platform

Unite delivers more than messaging—it's a complete platform that combines voice, video, and messaging on a single pane of glass.

Voice

Get crystal clear voice quality and reliability with advanced routing and call features.

Discover voice

Huddle Video Conferencing

Launch HD meetings directly from your dashboard—and let participants join with one click.

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Your Trusted Communication Partner

99.98% Uptime Keep your business running smoothly without disruptions.

24/7 Support Get immediate expert help anytime, day or night.

Onboarding Transition smoothly with tailored training and setup assistance.

Quick Setup Go from purchase to fully operational in days, not weeks.

uContact Reviews

G2 2025 spring high performer

G2 2025 spring momentum leader

Users love us G2 spring 2025

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Frequently Asked Questions

What is business SMS?

Business SMS is a professional text messaging service that allows companies to communicate with customers through SMS/MMS using business phone numbers rather than personal devices, creating more professional and streamlined communications.

Why should I use a business messaging service?

According to research, 63% of customers would switch to a company offering text messaging as a communication channel. Business messaging improves customer engagement, offers convenient communication, increases response rates, and helps maintain a professional brand presence.

How easy is it to set up and start using business messaging?

Net2phone’s Unite communication system is designed for a quick and simple setup. After signing up, our team helps configure your account, set up users, and establish call flows.

What kind of support and onboarding services do you offer?

We provide comprehensive support, including personalized onboarding sessions, 24/7 technical assistance,an extensive knowledge base, and dedicated account managers for enterprise clients to ensure smooth implementation.

What types of messages can I send and receive?

You can send and receive text messages (SMS), multimedia messages (MMS) with images, videos, or documents, and direct and group messages.

Are there any limits on sending or receiving SMS?

Yes. The number of SMS messages that can be sent is restricted by hourly and daily caps, which vary depending on the selected campaign type.

Can I send SMS/MMS internationally?

Yes, our service supports international SMS/MMS messaging to most countries worldwide. International coverage and pricing vary by destination, so please check our country-specific rates for details.

Can I use my toll-free number to send out Business SMS/MMS?

Yes, toll-free numbers can be enabled for SMS/MMS capabilities. This provides a consistent identity across voice and messaging channels while allowing customers to text or call the same number.

How does net2phone differentiate from other business texting solutions?

net2phone Unite is an all-in-one communication system that boasts exceptional reliability,
security, voice services, video conferencing, fax, analytics, AI-powered features, team collaboration tools, and exceptional customer support, all at competitive prices.

How secure is net2phone’s Business SMS platform?

Our platform employs enterprise-grade security, including network encryption, multi-factor authentication, role-based access controls, regular security audits, and compliance with industry regulations to protect your business communications.

How much does a business SMS service cost?

We offer affordable plans for organizations of all sizes. Contact our sales team for a customized quote tailored to your specific business needs, or view pricing here.

Experience the Impact of Real-Time Messaging

Learn exactly how Unite can enhance your team's efficiency, bridge communication gaps, and cut costs in your workflow.

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Connect, Collaborate and Achieve Results, From Anywhere