Talk to Support 1-866-978-8260
Support Billing Portal Login
PRODUCTS
Business Communication Solutions
UNITE
All-in-one unified communications for your business
Customer Engagement Solutions
uContact
Customer-first contact center platform.
Advanced Services
 
 
SOLUTIONS
Industries
.
By Size
By Team
PLANS & PRICING
PARTNERS
RESOURCES
ABOUT
Get Started
    Get Started
      2026-January-Images-helthcare_Artboard 4-03 (1)
      ​​NET2PHONE FOR HEALTHCARE

      Intelligent Communication for Better Patient Care

      Reduce patient wait times and connect your team with a phone system that's built for healthcare's demands.

      Book A Demo See Plans & Pricing

      Eliminate Hold Times And Call Abandonment
      Route Calls Automatically to Departments
      Keep Your Practice Running From Anywhere
      See Exactly Where Patient Calls Get Stuck
      ​​UNIFIED TEAM and Patient COMMUNICATIONS

      Handle all Staff and Patient Communication From
      One Platform

      Voice, video, and messaging work from one platform so you can coordinate care without switching systems.

      Advanced routing, voicemail-to-email, call recording, and easy transfers help your team handle high volumes without missing patient calls. Works across desk phones, mobile, and desktop.

      2025-Healthcare-1-1
      2025-January-Newsletter-Images_Artboard 1-05
      2025-Healthcare-3-1
      2025-January-Newsletter-Images_Artboard 1-06
      INTELLIGENT CALL MANAGEMENT

      Reduce Wait Times and Get Patients to
      the Right Outcome Fast

      Smart routing and queue management handle the work, so your patients reach the right department without the wait.

      Auto-attendants send billing questions to billing, clinical calls to nurses, and appointments to scheduling. Patients reach the right department without multiple transfers.

      2026-January-Images-helthcare-01
      2025-January-Newsletter-Images_Artboard 1-07
      2025-Healthcare-6
      REAL-TIME VISIBILITY & ANALYTICS

      Identify and Fix Bottlenecks Before Patients Notice

      Know exactly where patients are waiting and why, so you can staff up or adjust routing before it becomes a problem.

      Supervisors see live dashboards with queue length, wait times, and staff availability. They can change routing rules or reassign resources based on what's happening right now.

      2026-January-Images-helthcare_Artboard 1-02
      2025-Healthcare-9
      2025-Healthcare-10

      AI Agent for Healthcare Automate Routine Tasks and Reduce Front Desk Workload

      Meet Nora, our HIPAA-compatible AI agent. She integrates directly with your communication platform to handle routine patient requests 24/7.

      Answers Common Questions Instantly
      Nora handles directions, hours, and billing basics so patients get answers without hold times.

      Schedules and Confirms Appointments
      Nora schedules visits, confirms appointments, and handles refill requests, freeing your staff from routine scheduling tasks.

      Escalates Complex Cases Smoothly
      When patients need human expertise, Nora transfers to the right team member with full context. 

       Learn More

      See it in Action

      Schedule a demo to see how net2phone works for healthcare practices like yours.

      See Plans & Pricing See Plans & Pricing

      Built For HIPAA Compliance

      Enterprise-Grade Encryption All data and communications are encrypted in transit and at rest.
      Encrypted Virtual Fax Send records and referrals securely without physical machines.
      Visibility and Control Audit trails log every interaction. Access is restricted by role.
      BAA Available Business Associate Agreement available. SOC 2 Type II certified.

      Integrate With Your EHR
      and Business Tools

      Connect your EHR through Zapier integrations or open APIs. Click to call from patient records, trigger appointment reminders automatically, and keep communication history synced across platforms.

      “Since switching to net2phone, the most significant benefit we’ve experienced is improved call quality and reliability. Our dropped calls have reduced by over 70%, and customer satisfaction scores have increased by 20%. Additionally, the cost savings have been substantial — our monthly communication expenses are down by nearly 30%. The integration with our CRM has also improved efficiency, saving our team around 5–7 hours per week.”

      Business Development ManagerSmall Business (1-100) Healthcare Company
      Review Collected by UserEvidence.
      “Our net2phone onboarding specialist was on the phone with each employee, walking them through the solution, answering questions, and ensuring every user felt confident in using the platform. I have no words. It was the best experience possible, and our team was ecstatic with the level of support.”

      Naomi Wray,
      Siperstein Dermatology GroupCosmetic Surgery Consultant & Administrative Operations Manager
      “The ability to address potential clients in a timely manner has increased tremendously with the AI Agent from net2phone. This has not been a cost burden to us and has added significant value to our intake process. ”

      Akiva Topper, Golden Care TherapyCEO
      Review collected by UserEvidence.
      “After switching to net2phone, we became so much better at supporting multiple branches in a consistent manner and now have more team members available to support the callers when the incoming calls are high rather than those calls just staying within the office the patient called. We can easily change ring groups and assigned forwarding numbers weekly for our on-call staff.”

      Director of Patient ServicesSmall Business (1-100) Healthcare Company.
      Review collected by UserEvidence.
      “net2phone's AI agent helped our staff be able to work more efficiently and not have to answer as many calls. We are mostly using it to route calls to our departments. ”

      Bradley Pelletier, Kennebec Pharmacy & Home CareTechnology Director
      Review collected by UserEvidence.

      Healthcare Communication Software FAQs

      Do I need any hardware or software for net2phone’s healthcare phone service?

      No hardware required. You just need an internet connection for our cloud phone system for healthcare. You can use desk phones or download our mobile and desktop apps.

      How quickly can we get our phone system for healthcare up and running?

      Most practices are live within 3 weeks, though timing can vary depending on your current provider's number porting process and internal readiness. We'll handle setup, number porting, and staff onboarding to minimize disruption to your operations.

       

      What kind of support does net2phone provide for its medical office phone systems?

      net2phone offers 24/7 technical support. We understand clinical workflows and respond quickly when you need help.

      How does your phone system for medical offices work across multiple locations?

      All your sites run on one unified system with centralized management and shared directories. Staff can transfer calls seamlessly between locations, so patients get the same quality care at every location. You'll manage everything from a single console instead of juggling separate systems for every location.


      net2phone for Healthcare

      See The Platform in Action

      Book a demo to see how net2phone handles patient calls, staff coordination, and operational visibility for healthcare practices like yours.

      Book a Demo