Atualize Seu Sistema de Telefonia Corporativo com Soluções em Nuvem

Web Calling

Make and receive calls using only your computer – no extra hardware, no extra expense

Unlimited International Calling

With net2phone, enjoy unlimited international calling to more than 40 countries, including the US and Canada

Video Conferencing

Host face-to-face virtual communications with clients and colleagues all around the globe with net2phone’s video conferencing platform Huddle

Business Text Messaging

Send and receive both text (SMS) and multimedia (MMS) messages using your existing business phone number

Mobile App

With the net2phone mobile app, the whole team can make and receive calls or text messages from wherever they are using your business phone number

Auto Attendant

Let the smart auto attendant route all incoming calls to the right department or individual team member

Powerhouse Softphone

RCon, the net2phone Powerhouse Softphone console, lets you handle large volumes of calls with ease

Call Analytics

Maximize efficiency and optimize productivity with powerful analytics, providing you with performance-based data at your fingertips

Call Recording

Improve customer satisfaction, train employees, and maintain your high standards with call recording

Welcome Menu

Create customized welcome menus to greet callers at different times of the day and year, be it after-hours or during holidays

Call Blocking

Block any number with net2phone and stop being harrassed by telemarketing and spam phone calls

Voicemail & On-hold Options

Keep customers engaged or promote special offers while waiting on hold. Use our voicemail features to save and access voicemails in your portal

Salesforce

The net2phone Salesforce integration makes communicating with customers and prospects a cinch

Microsoft Teams

Combine Microsoft Teams with the power of net2phone for an enhanced business communications experience

Zoho

Integrate net2phone directly with Zoho to support your teams and simplify sales

Zapier

With Zapier, you can easily integrate your enterprise phone system with more than 3,000 applications to streamline all business comms

Inbound, Outbound, & Blended Campaigns

Deliver high-quality voice experiences through all interactions.

Automatic Call Distribution (ACD)

Put your business in autopilot using our native ACD software.

Estimated Wait Time

Callers can schedule a call back for any time or day, on any number without losing their place in the queue.

Call Monitoring

Barge, whisper, or monitor calls to manage call quality and agent performance.

Predictive Dialer

"Predicts’ when the agent will become available again and starts dialing based on his/her average wrap-up time.

Power Dialer

Determines the average number of calls the system needs to make on any given list in order to successfully connect to a client.

Preview Dialer

Automatically dials a number from a call list as soon as an agent becomes available to ensure clients don’t answer calls without an agent ready to pick them up.

Progressive Dialer

Calls the agent first and when/if the agent is available, it forwards the call to the client. Each client is assigned to a specific agent.

Reverse Progressive Dialer

Exclusive configuration of the Progressive dialer, but calls the client first, and then transfers the call to the assigned agent.

Answering Machine Detection (AMD)

Automatic detection of voice mails & distinction between human and robotic voice.

Interactive Voice Response (IVR)

Allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent.

Text-to-Speech (TTS)* & Automatic Speech Recognition

Assistive technology that reads digital text aloud or can convert human audio into text using acoustic language models.

Unified Inbox

Meet customers in the digital channel of their choice, integrating all touchpoints in the same place.

Post-Interaction Satisfaction Surveys

Receive customer feedback at the completion of any interactions.

Chat Bots

Automate all digital interactions using our native & customizable Bots.

Audio & Video WebRTC

Start and/or answer audio and video calls directly from your website.

SMS and MMS Campaigns

Send singular or bulk SMS campaigns to one or multiple recipients.

Workforce Management

Record interactions, calls, and screens; conduct agent coaching, enable satisfaction surveys, and more!

Reporting & Analytics

Omnichannel & real-time alerts, monitoring of daily performance, and standardized or custom reporting.