40+ VoIP Features For Your Business

Unlimited Calling

Make and receive calls anywhere in the US and Canada, PLUS over 40 international countries, all included and truly unlimited for every user in your organization.

webRTC

The web-based user application lets you access your entire business phone system and make or receive calls right from a laptop or computer, with no additional desk phone or hardware required.

Video Conferencing

Secure, seamless face-to-face video interactions with net2phone Huddle - fully equipped with live emoji reactions, video call recording, and more.

Microsoft Teams Integration

A seamless, native integration for your Microsoft Teams applications via direct routing or bundled with UCaaS.

Mobile App

Easily distinguish between a personal call and a business call with the net2phone mobile app. Call and text from your business number and access all of your business phone system features right from your cell phone.

SMS/MMS Texting

Send and receive text messages, pictures, and multimedia messages from your business phone number - from both the web and mobile applications.

Auto Attendant

Customized a welcome greeting to answer incoming calls, provide information and options to callers, and route calls to the proper person or department.

Time-Based Greetings

Customize welcome messaging and schedule time based intervals to change your greeting or routing options for holidays or special hours.

Call Queues

Organize your teams and departments into queues so that callers can be routed appropriately when selecting options from the welcome menus.

Call Routing

Create rules that automatically route callers to the next available person or department based on criteria you set.

Ring Groups

Improve call routing by creating groups of phone numbers or extensions that ring together, simultaneously.

Call Recording

Enable call recording to log and save your calls so you don't miss important details, or to use the interactions for employee training.

Find Me/Follow Me

Enable incoming phone calls to be received at different locations or on multiple devices at the same time so you never miss a call, no matter where your business takes you.

Remote Office

Combine multiple locations, employees working from home, or offices in other countries all under one phone system.

Voicemail

Let users leave a voice message for you when you’re unavailable and receive notifications for new messages across all your devices.

Voicemail to Email Transcription

Access your voicemail messages even easier by receiving them as transcribed text sent via email or text message.

Presence

Find users’ extensions by first and last name, see who is available and who isn't, and transfer calls with easy drag and drop functionality.

Extension Dialing

Reach all users in your org, even at other locations or different countries with simple extension to extension dialing.

Busy Lamp Field

Program user extensions or phone numbers that you dial most into your phone display for easy dialing and to see if they are available or on the phone.

Music on Hold

Let your callers hear music, recorded audio, or customized marketing messages while they are placed on hold.

API Integrations

Integrate your business phone system with the CRMs and applications you use most with our native and API integration capabilities.

Call Waiting

Get notified when an incoming call is waiting while you are on another call. Users will hear your welcome greetings and hold music rather than a busy signal.

Call Parking

Place a call on hold to "park" and then pick it back up on another phone to continue the conversation from somewhere else.

Caller ID

A visual display shows the name and phone number of who is calling you.

Request Caller Name

Have the caller announce who they are to give you more information beyond the caller ID information before you decide to accept the call.

Call Screening and Blocking

Allows you to block incoming calls from specific telephone numbers or which contain spam like characteristics.

Call Transfer

Transfer calls to other users or departments from a desk phone or web application. Both blind transfer and consulted transfer options are available.

Conferencing

Connect multiple employees or business contacts into one call to have a three way conversation - or more!

Interoffice Paging

Reach the whole office, specific departments or individual extensions with announcements through desk phone, conference devices or other equipment.

Speed Dial

Use the line keys to enable one-touch dialing to the business contacts or coworkers you dial most often.

Do Not Disturb

Send all incoming calls directly to voicemail to avoid distractions while in meetings or during times you do not want to be interrupted by phone calls.

Analytics & Reporting

Analyze calling traffic and history, user statistics, identify patterns and trends, and enable smarter business conversations with full visibility.

Faxing Support

Add a physical fax line or a virtual fax line into the same system to incorporate faxing into your business communications suite.

Number Porting

Moving from another phone system? Keep your existing numbers and extensions and we’ll port them for free.

Direct Number & Toll Free Options

Opening a new office or starting a new business? We'll help you get a new main office number with toll free options and direct numbers from most area codes.

Virtual Number

Establish a virtual presence in areas or countries even where you don't have a physical presence with our virtual DID availability to get numbers from 50+ countries and 300+ cities worldwide.

Two-Factor Authentication

Two-Factor Authentication ensures additional security so that only the right people have access to your communications data

Local Numbers

Local phone numbers from any US location & 50 international countries and 300 cities around the globe to establish your business's local presence