net2phone business phone system interface on various devices: laptop, tablet, smartphone, and IP phone
    Unite: Business Phone System

    Dependable Voice,
    Zero Complexity

    Clear, reliable calls with advanced voice features—without any of the complexity.

    Trusted by 400,000+ Global Users

    Reliable Uptime Ensure continuous service with 99.98% uptime with budget-friendly plans.
    Centralized Control Easily scale, manage, and deploy voice services from a single dashboard.
    Seamless Integrations Integrate your CRM and other essential tools for one cohesive workflow.
    Anywhere Access Work from anywhere with browser-based sign-in and mobile app.

    Everything You Want From A Phone System

    Automated Call Routing

    Create Custom Call Journeys for Faster, Smarter Support

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    Swoop Features

    Call Features For Every Need

    International Calling

    Across the US, Mexico, and Canada or international

    Softphone

    Turn any computer into a full-featured business phone.

    Web Calling

    Make professional calls directly from any browser.

    Auto Attendant

    Direct callers to the right department automatically.

    Call Hold with Music

    Engage callers with custom music and messages.

    Call Park and Pickup

    Place calls for any team member to retrieve from any device.

    Custom Caller ID

    Display your business number from any device.

    Toll-Free Numbers

    Add numbers with no calling cost for your customers.

    AI Call Transcriptions

    Convert conversations to text automatically.

    AI Call Summaries

    Get key points from calls without listening back.

    Voicemail with Transcription

    Read voice messages as text for quick responses.

    Call Recording

    Capture conversations for training or compliance.

    Voicemail-to-Email/Text

    Get voicemails directly in your inbox or via text.

    Switch Devices

    Transfer calls between devices without disconnecting.

    Real-time Status

    See team availability instantly across the organization.

    Mobile App

    Access your complete phone system from your smartphone.

    Presence/Status Indicators

    See instantly if colleagues are available or busy.

    Internal Extension Dialing

    Connect with team members using short extensions.

    Conference Calling

    Host multi-person calls with crystal-clear audio.

    Call Transfer

    Send calls to colleagues with or without introduction.

    Central Admin Dashboard

    Manage users, numbers and permissions.

    User Management

    Self-service portal for end-user preferences.

    Role-based Access

    Assign specific permissions and capabilities.

    Reporting and Analytics

    See usage statistics and trends.

    Automatic Failover

    Reroutes calls during service disruptions.

    Integration Management

    Configure and control connections with tools.

    Network Encryption

    Protects communication within our network

    Multi-Factor Authentication

    Add a layer of security for user access.

    AI Meeting Assistant Your AI Meeting Assistant Built-In

    Call Summaries And Action ItemsReview Hours of Calls in Seconds
    Your AI assistant summarizes every call, complete with action items, giving you all the key points without the replay.

    Call TranscriptionsFind Key Moments With a Search
    Instantly convert your voice conversations into searchable text, making finding specific details from any call easy.

    Automatic Call RecordingReplay Your Most Important Calls
    Every call is automatically saved so you can revisit key conversation moments whenever needed.

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    Connect Your Most Used Tools

    Connect your phone system with essential business tools through native integrations and open APIs. 

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    Turn Any Device Into Your Office Phone System

    Mobile & Browser Access your business phone through the mobile app or any web browser.
    Your Computer Simply log in and transform your computer or laptop into a powerful business phone.
    Deskphone Enjoy advanced call features with the familiarity of physical phones.

    More Ways To Connect With Unite

    Unite delivers more than just voice—it's a complete platform that combines voice, video, and messaging on a single pane of glass.

    Huddle Video Conferencing Launch HD meetings directly from your unified dashboard—and let participants join with one click from their browser.
    Business Messaging Send real-time messages to teams and customers with secure chat, file sharing, and full conversation history—across SMS and instant messaging.

    See It In Action

    See firsthand how Unite’s powerful voice capabilities can transform how your business communicates.

    Get Free Demo

    Call Center Essentials Manage High Call Volumes Like A Pro

    Get the same key features high-powered call centers use to improve response times and customer satisfaction—all without the contact center price tag. 

    Explore Call Center Essentials
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    AI Agent Automate Interactions From Start To Finish

    Put your AI agent to work handling inquiries from start to finish across phone, chat, and web, freeing teams to focus on more complex tasks.

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    net2phone AI Coach Coaching And Performance Intelligence

    Put coaching on autopilot. Targeted recommendations, sentiment analysis, call summaries, metrics, and custom insights drive optimal performance. 

    Explore Coach
    net2phones AI coach in action
    Excellent VOIP system! It is portable-we can bring our phones home or not bring them home, but still have access to the phone ringing at all times (that we select each day/week/month). I love the clearness when speaking and hearing others speak. I used to have difficulty with the old phone line phones, but since using the voice over internet phone system, I no longer have that concern. Extremely easy to use/learn usage and follow as an administrator the calls/voicemails, length of time to answer, etc.

    Laura KDirector of Nursing

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    Net2Phone Great! We have used Net2Phone for many years, and they are outstanding. Anytime we have service requests, they are handled promptly and efficiently. Everyone is friendly and helpful. The portal is excellent, and the app is wonderful too. It is effortless to work from anywhere. I highly recommend them.

    Verified User in Financial Services

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    Highly Recommended! Love their simple online platform. easy to connect with clients via text. we also like that phone calls are recorded for quality assurance. the voicemail system is also convenient; allowing transcripts which can help ease the confusion of the audio.

    Carver I

    g2
    uContact ReviewsG2 2025 spring high performerG2 2025 spring momentum leaderUsers love us G2 spring 2025G2 2025 spring easiest setupUsers love us

    Business Phone System FAQs

    What is a business phone system?

    A business phone system is a telephone system designed for businesses and has advanced features like call routing, voicemail, conferencing, and integration with other business tools.

    How do cloud phone systems for business work?

    Unlike traditional landlines, cloud business phone systems use VoIP (voice over internet protocol), which lets you make and receive calls using the internet. VoIP converts voice and other multimedia content into digital data, which can then be transmitted over the Internet, local area networks (LANs) or wide area networks (WANs). Learn more about VoIP.

    Why should I choose cloud phone system vs on-premise for my business?

    Benefits include lower upfront costs, no maintenance, easy scalability, automatic updates, geographic flexibility, built-in disaster recovery, and predictable monthly expenses. Compared to on-premise systems, cloud phone systems do not require physical space. 

    How easy is it to set up and start using your business phone system?

    Very simple. After signing up, our team helps configure your account, set up users, and establish call flows. 

    How much can I save with a cloud phone system for small businesses?

    While it will vary, small businesses can achieve significant savings through eliminated hardware costs, reduced maintenance, bundled long-distance, improved productivity, and predictable monthly subscription pricing.

    How easy is it to switch to a cloud phone system?

    Very easy. Our team handles the technical aspects including number porting, system configuration, and user training, all designed to minimize business disruption.

    What kind of support and onboarding services do you offer?

    We provide dedicated onboarding, 24/7 technical support, an extensive knowledge base, regular check-ins, and assistance with new features.

    Can I transfer my existing phone numbers?

    Yes, net2phone supports number porting. Our team manages the entire process with your current provider to ensure a smooth transition.

    Does net2phone offer toll-free 1-800 numbers?

    Yes, we provide toll-free numbers that integrate seamlessly with your business phone system.

    Do I need to buy any hardware?

    While net2phone's system works with IP phones, you aren't required to purchase new hardware. Many users operate entirely through our mobile and desktop applications. If you prefer desk phones, net2phone offers various compatible options for purchase or rental. 

    How secure and reliable are net2phone’s phone systems for business?

    net2phone prioritizes security and reliability with:

    • Multiple redundant data centers ensuring 99.98% uptime.
    • Stringent physical and network security policies.
    • Adherence to multiple regulatory requirements.
    • Regular security audits and updatesBuilt-in disaster recovery protocols.
    • Automatic failover systems to prevent service interruptions. 
    Learn more about security.

    What features are essential for a virtual office phone system?

    Key features include auto-attendant, call routing, voicemail-to-email, conference calling, team presence indicators, mobile apps, video integration, CRM integration, and analytics.

    See How Easy Your Call Management Could Be

    Book a no-obligation demo and see firsthand how voice calling is better with net2phone.

    Get Started
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