Comprehensive Call Logs
Uncover Insights with In-Depth Call Records
Integrated call records make it easy to stay up-to-date.
Automatic Call Data Capture: Salesforce automatically records call data, including date, time, duration, and more, so you never lose track of important information.
Reporting: Salesforce reporting on captured call data provides insight into call performance and customer engagement to improve results.
Update in Real-Time: During a call, add notes, enter details about call topics, outcomes and take actions that sync directly with the contact record you're working on.