net2phone + salesforce

Salesforce Integration

Manage calls with leads, contacts, and customers directly from Salesforce without ever leaving the platform.

The Built-In Dialer

Seamlessly Place Calls Directly From Salesforce

Manage calls from Salesforce and maximize every minute.

Click to Dial: Say goodbye to the hassle of manual dialing. With a single click, initiate calls directly from your Salesforce contact records, saving precious time.

Inbound Call Integration: When an inbound call comes in, the corresponding contact record instantly appears, giving you access to essential information.

Call History: View your entire call history within Salesforce, including recent inbound and outbound calls, to track productivity and ensure follow-up.

Comprehensive Call Logs

Uncover Insights with In-Depth Call Records

Integrated call records make it easy to stay up-to-date.

Automatic Call Data Capture: Salesforce automatically records call data, including date, time, duration, and more, so you never lose track of important information.

Reporting: Salesforce reporting on captured call data provides insight into call performance and customer engagement to improve results.

Update in Real-Time: During a call, add notes, enter details about call topics, outcomes and take actions that sync directly with the contact record you're working on.