net2phone Blog - Page 8

Mar 16, 2021

Why Innovation is Important in Unified Communications

UCaaS (Unified Communication as a Service), is far more than the ability to move your business phone system off of hardware infrastructure to a more nimble cloud-based...

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Mar 2, 2021

How To Handle Increased Home Buying and Refinance Season with the Right Business Communication Toolset

Although COVID-19 has had a significant impact on both consumer spending power and the property market, mortgage lenders are having to cope with an avalanche of refinancing...

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Mar 2, 2021

FinTech Business Communication Shift: The Need for Cloud PBX & Unified Communications

According to NTT’s Banking and Investment Guide to the 2020 Customer Experience Benchmarking Report, 81% of banking and investment organizations say that moving to a hosted...

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Feb 15, 2021

net2phone and Salesforce VoIP Integration: A Winning Combination

As you are well aware, Salesforce is one of the world's most popular management software solutions. It's a great way to track project progress, schedule deliverables, and...

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Feb 5, 2021

How Integrating Your Business Communications With Your CRM System Benefits The Enterprise

91% of companies with more than 11 employees now use Customer Relationship Management or CRM software -- digital platforms for consolidating and managing your company’s...

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Feb 4, 2021

2020 Was Huge for MS Teams! Will 2021 be Even Better?

2020 was a big year for Microsoft Teams. As the COVID-19 pandemic swept across the globe, organizations of all stripes – from retailers to accounting firms, financial firms,...

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Jan 22, 2021

How MSPs Can Unlock New Revenue Streams With net2phone’s Microsoft Teams Integration

With the shift to a Work From Home (WFH) environment, people are looking to platforms like Unified Communications as a Service (UCaaS), and team collaboration tools like...

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Jan 18, 2021

How MSPs Can Boost Customer Satisfaction with net2phone’s MS Teams Integration

It’s no secret that Microsoft Teams usage has skyrocketed this year. As the COVID-19 crisis swept the globe, organizations from all industries and verticals needed to make a...

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Jan 14, 2021

How Slack Enhances Internal Communications and Worker Engagement

With over 12 million daily active users and 750,000 organizations actively using it, Slack has generated $630 million in revenue in 2020, and expects to reach $4.2 billion in...

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Jan 12, 2021

Your 2020-2021 Holiday Shopping Season Retail Roundup

We learned a lot in 2020, including how consumers shopped. Retail is the largest private-sector employer, accounting for one in four jobs (52 million Americans), and some...

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Dec 10, 2020

How Call Analytics & Reporting Improve Customer Satisfaction & Retention

One of the major benefits of a cloud PBX unified communications phone system for businesses is that it provides hugely valuable data, analytics and reporting about the...

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Dec 9, 2020

How to Drive Sales by Focusing on Value

Today’s business world is constantly connected and always communicating. As such, businesses need a powerful unified communications system to unify phone, instant messaging,...

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