Consistently Hit Your Goals
Ensure every conversation follows your messaging standards and proven conversation methods for driving results.
Automatically identify and replicate the exact techniques your top performers use, then scale them across every team member.
Talk to SalesReplaces subjective feedback with data-driven coaching recommendations delivered to each team member.
Replaces subjective feedback with data-driven coaching recommendations delivered to each team member.
Analyzes 100% of calls and emails to ensure no opportunities are missed and agents get contextual feedback from all interactions.
Analyzes 100% of calls and emails to ensure no opportunities are missed and agents get contextual feedback from all interactions.
Tracks behaviours based on your specific success criteria with easy-to-configure questions for each department.
Tracks behaviours based on your specific success criteria with easy-to-configure questions for each department.
Monitors customer engagement and emotional tone to catch deal-killing conversations and coaching opportunities.
Monitors customer engagement and emotional tone to catch deal-killing conversations and coaching opportunities.
Generates detailed conversation summaries automatically so managers can review key points without listening to entire recordings.
Generates detailed conversation summaries automatically so managers can review key points without listening to entire recordings.
Keep your team accountable with automated tracking of calls, emails, and active work time. Monitor performance through volume reports and activity dashboards.
Keep your team accountable with automated tracking of calls, emails, and active work time. Monitor performance through volume reports and activity dashboards.
Ask complex questions about your team's performance in plain English and get instant answers from your complete interaction database– no more listening to recordings or hours of analysis.
McKinsey & Company
Microsoft Work Trend Index
Forrester