net2phone Blog - Page 9

Feb 4, 2021

2020 Was Huge for MS Teams! Will 2021 be Even Better?

2020 was a big year for Microsoft Teams. As the COVID-19 pandemic swept across the globe, organizations of all stripes – from retailers to accounting firms, financial firms,...

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Jan 22, 2021

How MSPs Can Unlock New Revenue Streams With net2phone’s Microsoft Teams Integration

With the shift to a Work From Home (WFH) environment, people are looking to platforms like Unified Communications as a Service (UCaaS), and team collaboration tools like...

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Jan 18, 2021

How MSPs Can Boost Customer Satisfaction with net2phone’s MS Teams Integration

It’s no secret that Microsoft Teams usage has skyrocketed this year. As the COVID-19 crisis swept the globe, organizations from all industries and verticals needed to make a...

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Jan 14, 2021

How Slack Enhances Internal Communications and Worker Engagement

With over 12 million daily active users and 750,000 organizations actively using it, Slack has generated $630 million in revenue in 2020, and expects to reach $4.2 billion in...

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Jan 12, 2021

Your 2020-2021 Holiday Shopping Season Retail Roundup

We learned a lot in 2020, including how consumers shopped. Retail is the largest private-sector employer, accounting for one in four jobs (52 million Americans), and some...

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Dec 10, 2020

How Call Analytics & Reporting Improve Customer Satisfaction & Retention

One of the major benefits of a cloud PBX unified communications phone system for businesses is that it provides hugely valuable data, analytics and reporting about the...

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Dec 9, 2020

How to Drive Sales by Focusing on Value

Today’s business world is constantly connected and always communicating. As such, businesses need a powerful unified communications system to unify phone, instant messaging,...

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Dec 2, 2020

How to Prepare Your Business Phone System for the Holiday Season

The holiday season is here! It’s already been a year of higher call volumes than usual across industries, and experts are unanimous that the trend will continue right through...

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Dec 2, 2020

Contact Centers Are at Breaking Point – How Cloud PBX Meets Rising Demand

COVID-19 pandemic continues to have a significant impact on every aspect of life, including how people shop. As more and more spending takes place online as people stay at...

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Dec 1, 2020

Power5 Empowers SMB Unified Communication Efforts

While net2phone is becoming more of a mid-market and enterprise unified communications (UC) provider, we can't ignore the SMBs. It's not necessary to talk about how difficult...

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Nov 23, 2020

While the Rest of the World Is Slowing Down, Here’s Why You Shouldn’t

A broken record, but COVID-19 pandemic has given rise to a global slowdown of economic activity. As constraints on people’s movements and social distancing measures in place...

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Nov 11, 2020

Importance of an Intuitive User Panel for a Business Phone System

Importance of an Intuitive User Panel for a Business Phone System

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