net2phone Blog - Page 9

Dec 2, 2020

How to Prepare Your Business Phone System for the Holiday Season

The holiday season is here! It’s already been a year of higher call volumes than usual across industries, and experts are unanimous that the trend will continue right through...

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Dec 2, 2020

Contact Centers Are at Breaking Point – How Cloud PBX Meets Rising Demand

COVID-19 pandemic continues to have a significant impact on every aspect of life, including how people shop. As more and more spending takes place online as people stay at...

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Dec 1, 2020

Power5 Empowers SMB Unified Communication Efforts

While net2phone is becoming more of a mid-market and enterprise unified communications (UC) provider, we can't ignore the SMBs. It's not necessary to talk about how difficult...

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Nov 23, 2020

While the Rest of the World Is Slowing Down, Here’s Why You Shouldn’t

A broken record, but COVID-19 pandemic has given rise to a global slowdown of economic activity. As constraints on people’s movements and social distancing measures in place...

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Nov 11, 2020

Importance of an Intuitive User Panel for a Business Phone System

Importance of an Intuitive User Panel for a Business Phone System

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Nov 10, 2020

How Cloud PBX Makes Businesses More Agile

The cloud PBX market is growing at a fantastic pace, expected to be worth $20.83 billion by the end of 2023, at a strong 13.2% CAGR over the forecast period (2017-2023).

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Nov 2, 2020

Managing the Retail Customer Experience via Business Communications

In a customer-centric industry like retail, the way you make customers feel is just as important as the products you offer. Delivering excellent service is at the core of a...

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Oct 30, 2020

How CCaaS Solutions Enable Customer Communications Continuity?

Cloud contact center solutions enable customer communications continuity through COVID and beyond

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Oct 29, 2020

Enhancing Business Phone Systems With Cloud PBX & CCaaS Solutions

We’re all after it– the perfect customer experience. At a point in the economy when the laser thing we need is an increase in attrition, we have to rely on creating positive...

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Oct 21, 2020

The Importance of Secure Voice Communications in Cloud Security

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Oct 12, 2020

Shopping Behavior is Changing. So Should Retail Customer Communication.

The rules of retail have changed. In an increasingly digital-first world – accelerated, of course, by the current pandemic – shopping is an experience, not just a...

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Aug 26, 2020

How UCaaS Integration Can Enhance Your Microsoft Teams Calling Experience

In light of the movement restrictions imposed by the ongoing pandemic, and the transformation of working practices that’s taking place as a result, organizations across the...

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