KEY FEATURES Welcome Menus

Create unique welcome, after hours and holiday greetings for your callers to get connected with the proper team member or department. 

welcome-illustration
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Main Welcome Menu

Accessibility

Greetings: Greet your customers with a personalized Welcome Menu. Use this Welcome Menu to provide useful information such as office hours, locations and routing options. Upload current recordings or record greetings through your portal.

Employees

Call Flow: Route Callers to the appropriate team member, department or ring group within your welcome menus. Set up your menu options within your net2phone portal.

Speciality Welcome Menu

Growth

Promotions: Use Welcome Menus to promote sales, events and other promotions happening within your company at any give time. This is a great way to notify your customers of any specials happening when they call in.

Calendar
snowflake

 

Holiday: Create Holiday Welcome Menus for when your office is closed for special events or Holidays. Keeping pre-recorded Welcome Menu's for Holidays in which you know when you will be closed will help you stay organized and save time.

 

Weather: Having pre-made weather-related welcome menu's allows you to be prepared incase your office is closed due to weather-related issues. Simply log into your portal and set up your weather-related Welcome Menu's and you will be all set. 

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Sorry we're closed

After Hours

Time Savings

Closed Hours: Greet your customers even after hours and let them know that you are currently closed but will get back to them within the next business day. Generally, this is a good time to provide office hours and other valuable information the caller would find useful when not being able to reach an agent.

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