Get Connected To The Proper Team Member
Manage Call Flow with Your Business Company Directory
Allow customers to efficiently get connected to the right team member without the use of complicated extensions. Simply search by first or last name in your listed company directory.
Company Call Directory Customization
Add your company directory within your Welcome Menu options so callers can get a complete list of employees quickly. Choose to use our automated default company directory list or create your own personalized recording.
Complete Company Accessibility & Efficiency
Having a company directory allows callers to get connected to the right team member simply by knowing their name. There is no need to memorize call extensions as this option provides a more efficient system and ultimately less wait time for your customers.