40+ VoIP Features For Your Business Phone System
Everything you’d expect from a world-class business phone system, coupled with advanced VoIP features that will empower your business's communications and help facilitate growth.
VoIP Features to Support Your Business
Stay on top of all of the communications when running a business - both in and out of the office - with a seamless unified communications solution. We've built robust VoIP features into a seamless application to elevate your business communications and serve your customers efficiently.
Calling Features
Omnichannel Features
User Friendly Portals
Business Phone System Features
Activate smarter communications with a full set of advanced VoIP Features for your Business Phone System. Take a look at some of the innovative VoIP features that net2phone business customers find most useful.
Unlimited Calling
Make and receive calls anywhere in the US and Canada, PLUS over 40 international countries, all included and truly unlimited for every user in your organization.
webRTC
The web-based user application lets you access your entire business phone system and make or receive calls right from a laptop or computer, with no additional desk phone or hardware required.
Video Conferencing
Secure, seamless face-to-face video interactions with net2phone Huddle - fully equipped with live emoji reactions, video call recording, and more.
Microsoft Teams Integration
A seamless, native integration for your Microsoft Teams applications via direct routing or bundled with UCaaS.
Mobile App
Easily distinguish between a personal call and a business call with the net2phone mobile app. Call and text from your business number and access all of your business phone system features right from your cell phone.
SMS/MMS Texting
Send and receive text messages, pictures, and multimedia messages from your business phone number - from both the web and mobile applications.
Auto Attendant
Customized a welcome greeting to answer incoming calls, provide information and options to callers, and route calls to the proper person or department.
Time-Based Greetings
Customize welcome messaging and schedule time based intervals to change your greeting or routing options for holidays or special hours.
Call Queues
Organize your teams and departments into queues so that callers can be routed appropriately when selecting options from the welcome menus.
Call Routing
Create rules that automatically route callers to the next available person or department based on criteria you set.
Ring Groups
Improve call routing by creating groups of phone numbers or extensions that ring together, simultaneously.
Call Recording
Enable call recording to log and save your calls so you don't miss important details, or to use the interactions for employee training.
Find Me/Follow Me
Enable incoming phone calls to be received at different locations or on multiple devices at the same time so you never miss a call, no matter where your business takes you.
Remote Office
Combine multiple locations, employees working from home, or offices in other countries all under one phone system.
Voicemail
Let users leave a voice message for you when you’re unavailable and receive notifications for new messages across all your devices.
Voicemail to Email Transcription
Access your voicemail messages even easier by receiving them as transcribed text sent via email or text message.
Presence
Find users’ extensions by first and last name, see who is available and who isn't, and transfer calls with easy drag and drop functionality.
Extension Dialing
Reach all users in your org, even at other locations or different countries with simple extension to extension dialing.
Busy Lamp Field
Program user extensions or phone numbers that you dial most into your phone display for easy dialing and to see if they are available or on the phone.
Music on Hold
Let your callers hear music, recorded audio, or customized marketing messages while they are placed on hold.
API Integrations
Integrate your business phone system with the CRMs and applications you use most with our native and API integration capabilities.
Call Waiting
Get notified when an incoming call is waiting while you are on another call. Users will hear your welcome greetings and hold music rather than a busy signal.
Call Parking
Place a call on hold to "park" and then pick it back up on another phone to continue the conversation from somewhere else.
Caller ID
A visual display shows the name and phone number of who is calling you.
Request Caller Name
Have the caller announce who they are to give you more information beyond the caller ID information before you decide to accept the call.
Call Screening and Blocking
Allows you to block incoming calls from specific telephone numbers or which contain spam like characteristics.
Call Transfer
Transfer calls to other users or departments from a desk phone or web application. Both blind transfer and consulted transfer options are available.
Conferencing
Connect multiple employees or business contacts into one call to have a three way conversation - or more!
Interoffice Paging
Reach the whole office, specific departments or individual extensions with announcements through desk phone, conference devices or other equipment.
Speed Dial
Use the line keys to enable one-touch dialing to the business contacts or coworkers you dial most often.
Do Not Disturb
Send all incoming calls directly to voicemail to avoid distractions while in meetings or during times you do not want to be interrupted by phone calls.
Analytics & Reporting
Analyze calling traffic and history, user statistics, identify patterns and trends, and enable smarter business conversations with full visibility.
Faxing Support
Add a physical fax line or a virtual fax line into the same system to incorporate faxing into your business communications suite.
Number Porting
Moving from another phone system? Keep your existing numbers and extensions and we’ll port them for free.
Direct Number & Toll Free Options
Opening a new office or starting a new business? We'll help you get a new main office number with toll free options and direct numbers from most area codes.
