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      Articles Mar 2, 2021

      How To Handle Increased Home Buying and Refinance Season with the Right Business Communication Toolset

      Although COVID-19 has had a significant impact on both consumer spending power and the property market, mortgage lenders are having to cope with an avalanche of...
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      cloud pbx Mar 2, 2021

      FinTech Business Communication Shift: The Need for Cloud PBX & Unified Communications

      According to NTT’s Banking and Investment Guide to the 2020 Customer Experience Benchmarking Report, 81% of banking and investment organizations say that moving to a...
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      cloud pbx Feb 22, 2021

      Tax Season 2021 Will Stretch CPA Phone Systems to Breaking Point. How Cloud PBX Meets Surging Demand

      Lockdowns. Businesses closed. The second wave. Here we are in tax season again – and calls to your accounting firm are still at an all-time high. Now, more than ever, CPAs...
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      voip solutions Feb 15, 2021

      net2phone and Salesforce VoIP Integration: A Winning Combination

      As you are well aware, Salesforce is one of the world's most popular management software solutions. It's a great way to track project progress, schedule deliverables, and...
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      Feb 5, 2021

      How Integrating Your Business Communications With Your CRM System Benefits The Enterprise

      91% of companies with more than 11 employees now use Customer Relationship Management or CRM software -- digital platforms for consolidating and managing your company’s...
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      teams integration Feb 4, 2021

      2020 Was Huge for MS Teams! Will 2021 be Even Better?

      2020 was a big year for Microsoft Teams. As the COVID-19 pandemic swept across the globe, organizations of all stripes – from retailers to accounting firms, financial...
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      microsoft teams Jan 22, 2021

      How MSPs Can Unlock New Revenue Streams With net2phone’s Microsoft Teams Integration

      With the shift to a Work From Home (WFH) environment, people are looking to platforms like Unified Communications as a Service (UCaaS), and team collaboration tools like...
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      microsoft teams Jan 18, 2021

      How MSPs Can Boost Customer Satisfaction with net2phone’s MS Teams Integration

      It’s no secret that Microsoft Teams usage has skyrocketed this year. As the COVID-19 crisis swept the globe, organizations from all industries and verticals needed to make...
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      business phone integrations Jan 14, 2021

      Enhancing Internal Communications and Increasing Worker Engagement with Slack

      With over 12 million daily active users and 750,000 organizations actively using it, Slack has generated $630 million in revenue in 2020, and expects to reach $4.2 billion...
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      retail communications Jan 12, 2021

      Your 2020-2021 Holiday Shopping Season Retail Roundup

      We learned a lot in 2020, including how consumers shopped. Retail is the largest private-sector employer, accounting for one in four jobs (52 million Americans), and some...
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      video conferencing Dec 15, 2020

      Video Conferencing and Live Streaming Keeps Faith Communities Connected

      One of the many downfalls of COVID-19 has been faith communities and the impact comes in numerous ways, including the cancellation of worship services, pilgrimages,...
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      call analytics Dec 10, 2020

      Call Analytics & Reporting: How to Improve Customer Satisfaction & Retention

      One of the major benefits of a cloud PBX unified communications phone system for businesses is that it provides hugely valuable data, analytics and reporting about the...
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