Posts by Daniel Leubitz

    Filter by Topic

    About Daniel Leubitz

    Dan Leubitz is an innovator at heart who thinks of the customer first. As Head of Product at net2phone, he's responsible for making sure our unified communications tools truly provides a best-in-class business communications experience.

    Business Communications Jan 16, 2025

    net2future: What 2025 has in Store for Business Communication

    As we start 2025, I’ve found myself doing what any Head of Product does best: overanalyzing.
    Read More
    Aug 9, 2022

    12 Best Practices for Call Queue Management

    In a recent poll, approximately 60% of people indicated that being on hold for too long is the primary reason for a negative experience with a customer service department....
    Read More
    Feb 2, 2022

    Why Zapier Integrations are Important for UCaaS in 2022

    Zapier integrations make carrying out work in an increasingly digital and remote workforce simpler and more streamlined than ever before. It’s almost impossible to be...
    Read More
    Dec 8, 2021

    How Huddle Takes Face-to-Face Video Conferencing to the Next Level

    Since the beginning of the COVID-19 pandemic, video conferencing services have risen in popularity and demand. As people spent more and more time under lockdown restrictions,...
    Read More
    Sep 8, 2021

    Life Just Got Easier For Large Organizations With RCon, N2P’s Powerhouse Softphone

    Large organizations typically have to deal with large call volumes. The ability to effectively deal with a flood of incoming calls and ensure every caller gets timely...
    Read More
    Jul 20, 2021

    Achieve Business Communication Compliance With Ray Baum's Act

    Passed in February 2020, Ray Baum's Act widens organizations' responsibilities for facilitating emergency responder activity on their premises. Despite the first phase of the...
    Read More
    Mar 16, 2021

    Why Innovation is Important in Unified Communications

    UCaaS (Unified Communication as a Service), is far more than the ability to move your business phone system off of hardware infrastructure to a more nimble cloud-based...
    Read More
    Jan 14, 2021

    How Slack Enhances Internal Communications and Worker Engagement

    With over 12 million daily active users and 750,000 organizations actively using it, Slack has generated $630 million in revenue in 2020, and expects to reach $4.2 billion in...
    Read More
    Business Communications Jul 22, 2020

    The Role Of Video Conferencing In Business Communications

    For business communications, video conferencing extends the one-on-one facility of a video call to a meeting comprising dozens or even hundreds of participants. And with the...
    Read More