Cloud call center solutions

    uContact Voice Interactions High-quality, automated call center solutions

    Say goodbye to endless call transfers and hello to automatic, intelligent call routing with uContact. Work smarter, not harder.

    Seamless Voice Interactions, Every Time

    Looking for a more efficient way to dial contacts on a list? Or a more effective way to handle the demands of inbound and outbound calls? uContact is here to help! Reduce wait times and improve call routing for happier and more loyal customers.

    Easy Voice Management Build your virtual call center and easily manage all your inbound, outbound, and blended voice campaigns from a single screen.
    Dial Less, Deliver More Manual dialing is a thing of the past. Built-in auto-dialers, let's agents put down the phonebook and focus on delivering great experiences.
    Intelligently Route Calls Optimize call routing and ensure your customers reach the right department or agent every time. Turn missed calls into satisfied customers.

    Let auto dialers do the work for you

    Take your call center game to the next level with uContact’s five native autodialers! Spend less time dialing numbers or dealing with busy signals. Let the magic of autodialers do the heavy lifting for you, so you can focus on what matters – connecting with your customers!

    Interactive Voice Response Simplify Inbound Call Management

    Shorten call handling times, free up your agents, and increase productivity levels with uContact’s Interactive Voice Response (IVR) system. Our powerful solution lets computers handle your calls and gather information through voice commands and key inputs, so agents can take a breather and get back to closing deals. 

    Updating your IVR workflow has never been easier, thanks to uContact’s intuitive and drag-and-drop designer.
    Connect your IVR to your CRM software and effortlessly access, connect and collect customer information.
    Add Virtual Hold capability to your IVR and allow your clients to get called back if the queue is too long. 

    Connect with the power of Voice

    Get Started Book Demo

    Discover uContact Contact Center

    Omnichannel Manage all of your digital channels from a single tab.
    Analytics & Reports Gain critical insights for smarter business decisions.
    Automation Create automated workflows and simplify tasks.
    Agent Management Tools to maximize agent potential and performance.