A Platform Adapted To Your Business
You don't need to be an expert programmer to customize your contact center solution. Easy to use drag-and-drop tools make it easy to build customizations and workflows to adapt the platform to your needs.
Stay up to date and make informed decisions using customizable reporting and analytics tools. Adapt quickly when you have real-time insight into agent and campaign performance.
Now you can use automation and ai powered bots to speed up customer interactions across multiple channels. It's the perfect way to handle frequently asked questions, execute transactions, and more without needing staff.
Experience remarkable results for agents, customers and your business
What is a contact center?
What is an omnichannel contact center?
What is the difference between a call center and a contact center?
What are the benefits of a cloud-based contact center over an on-premises?
Deployment is quick: with a cloud-based contact center, it only takes a few days. On-premise deployment on the other hand can take months.
No upfront costs: with cloud-based solutions. You only pay a monthly subscription for the features and services you need. With an on-premise system, you pay for servers, hardware, licenses, and ongoing maintenance.
Scaling: is much easier on the cloud. With a few clicks, you can add new users, features and configurations. On-premise systems can be challenging to scale since you have physically scale the hardware and on-premise setup.
What is a cloud contact center?
What is contact center as a service (CCaaS)?
How does a cloud contact center improve the customer experience?
How does a cloud contact center work?