April 29, 2020 How Do You Manage and Keep Remote Teams Engaged?


By Denise Darienzo

 

How Do You Manage and Keep Remote Teams Engaged

Nowadays, businesses facing serious disruption on behalf of the COVID-19 pandemic need to innovate to stay strong. That means adopting recent, proven technologies and shaking up operational standards in order to modernize their day-to-day operations, making them as future-proof as possible. When it comes to managing remote workers and keeping them engaged, however, it can be a daunting task if you’re used to traditional business environments. 

The key, now more than ever, is not only to make proactive changes but also to embrace them. We’re always afraid of the unfamiliar – it’s just human nature. However, the better you collaborate with your team members now, the more prepared you’ll be as a collective group should the need to operate remotely persist or return. Today, let’s dive into some critical ways to help your employees and your business. 

Encourage Regular Check-Ins

Keeping in touch on a regular basis is critical when working apart. Not only do you need to trust that your employees are pulling their weight, but you also need to be there for them if they struggle. During such times as these, support is a necessity for everyone at one point or another. Therefore, having an open-door policy by way of hassle-free communications – whether video conferencing, audio calls or otherwise – on a secure and dependable network makes all the difference. Encourage regular check-ins via these technologies, and you’ll be able to keep everyone on the same page more effectively.

Real-Time Collaboration

If you manage a more collaborative team and they’re struggling to get their work done as efficiently, there’s likely a process holding them back. This is where tools such as Google Suite, Huddle, and others really shine; with features such as screen-sharing, real-time edits from multiple contributors on the same document and datasheet tracking, it’s never been easier to keep production flowing and concerns from team members adequately addressed. That means less time brainstorming and planning in the wrong direction, and more resources and time freed up for tangible progress on critical projects. 

Streamline Updates and Client Interactions

Simplification is critical to performing at your peak as a remote operation; this is the worst possible time to be bogged down with antiquated processes and technologies. Keeping employees engaged, motivated, and sufficiently informed means having a communications solution in place that is flexible and highly adaptive to your company’s current needs. The same applies to when it’s time to switch back to physical in-house operations, should that occur; the right telephony solution shouldn’t have a problem with sudden changes in growth or location. Cloud-based VoIP, for instance, enables for streamlined communications whether remotely, on the go or in a shared environment. By utilizing existing broadband connectivity and without the need for proprietary hardware, it’s also highly cost-effective for your business, which is important during lean times. Along with carrier-grade performance and improved uptime, VoIP sets the new standard for keeping your team updated and delivering better service. Think of it as a process of decluttering and optimizing communications not only internally but also outwardly.  

In conclusion, the best thing you can do for your business is to implement a modern, efficient, and highly flexible communications strategy for your team. This enables them to collaborate without barriers or frustration, provides them with a scalable solution that delivers top-end performance, and creates a healthier remote workplace environment. When it comes to better managing and engaging employees, modernizing your telephony and pairing it with digital, real-time collaborative solutions is the best way forward. Learn more about the benefits of VoIP by getting in touch with us at net2phone today!