March 15, 2019 New in net2phone: Analytics!

As a business, you can’t improve what you can’t measure. Our new Analytics page provides you with rich performance-based data to help you maximize efficiency. 

Identify trends, analyze activity, and get more out of your business phone system by monitoring call data in real time. 

With our Analytics tab, you have access to powerful data right at your fingertips…

  • View all company calls within one location
  • View call data within specific dates and timeframes 
  • View data behind your calls: see how many incoming company calls are being answered or missed
  • View statistics on average call duration

With this information, you’ll have the insight and data to increase efficiency and improve your customer’s overall experience.

To learn more about our new Analytics feature, check out this link for a step by step video guide or see it in realtime in your dashboard by logging in now.