KEY FEATURES Call Recording

Improve your customer service with net2phone’s call recording option. Coach your team more effectively and capture customer details you might have missed during a call.

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Customer Satisfaction

Elevate your customer service with net2phone call recordings. This feature will ensure that all crucial details are captured from each call. Improve the quality of customer service by better understanding your customers.

Company Training

Help new employees get up to speed by using call recording for the on-boarding process. Provide continuing success to current employees for educational and training and educational purposes. 

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Company Protection

Protect your business and make sure company standards and methods are being upheld. Resolve customer disputes and avoid legal situations with this call recording feature.

Quality Control

This cost-effective solution can be used to make improvements to product or company performance. Gain knowledge from customers that can be shared with the proper department or team member to enhance quality and user experience.

Company Productivity

Switch and save with net2phone!

  • Easy to use, feature-filled, all-inclusive communications solution
  • FREE state of art desk phones - with no capex
  • Deep business insights with powerful call data analytics
  • FREE calling to over 20 countries