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May 20, 2019
Once hailed as the cutting edge in messaging convenience, voicemail has suffered a bit of a setback in recent years – but coupling it with email and message transcription has reset the balance. Voicemail to email transcription now offers busy professionals a convenient and more proactive avenue for managing those essential communications.
“DON’T LEAVE ME A VOICEMAIL, I DON’T HAVE TIME TO LISTEN TO THEM.”
Does this sound familiar?
Diane is the CEO of a medium-sized business. On an average day, she’ll come into work in the morning, check in with her colleagues, and ensure that day-to-day operations are running smoothly. She then drives out to meet prospective customers or partners, and networks in the community to help grow the business.
Every morning she comes in and looks at the blinking light on her desk phone. She probably still hasn’t listened to her messages from yesterday – and as she comes in, she contemplates whether to start working her way through all those recordings. While she’s debating that, her phone starts ringing again. She has time to get through a couple of voicemails while talking to her coworkers, but then she has to make her next meeting – and doesn’t get a chance to finish listening to all of the messages. She’s out all day, and by the time the evening comes around she has to make a choice: check her messages again, or go home to her family.
Not surprising that her attitude to voicemail isn’t very enthusiastic.
Voicemail To Email – To ACTION
The tipping factor in transforming voicemail from an endless cycle of message frustration into a productivity tool and business benefit lies with another well-established form of communication: email.
Email is text-based, and therefore more accessible and familiar to busy professionals who have grown accustomed to skim reading documents and extracting relevant points at a glance. It’s also a digital medium, which offers a number of possibilities for the way in which messages may be treated and consumed.
Voicemail to email empowers business users to take control of their telephone communications, and translate the messages received in their absence into prioritized and actionable information.
Voicemails go directly to your email inbox – so you don’t have to log into your voicemail client or desk phone. You can get an e-mail notification whenever a new VoiceMail message arrives.
The email sent to your mailbox will have Caller ID information in the subject line, so you can easily see who left you a message. What’s more, the email will contain a text transcription of the message, so you won’t have to strain to hear garbled audio or try to pick your way through the “Umms” and “Ahs” of telephone speech.
The email also includes an audio file attachment of the message itself, so you can listen to the original communication to clarify any doubts.
If you’d like to know more about how voicemail to email transcription can transform your business communications, get in touch with the experts at net2phone.