OMNICHANNEl Cloud Contact Center

We believe in simplifying agents' work so that it is more organized, efficient, and enjoyable. We are convinced that this is the only way to achieve real customer success. This is why we have created a flexible and seamless CCaaS solution.

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NET2PHONE CCAAS Features

net2phone's CCaaS focuses on delivering seamless business communications.

Talk Manage all voice interactions within your CCaaS platform. Inbound, Outbound, or Blended.

Omnichannel All your communication channels in one unified inbox. SMS, Web Chat, Email, WhatsApp, and more.

Analytics All the tools you need to measure performance. Dashboards, metrics, alerts, monitoring, and more.

Benefit From an All in one Cloud Contact Center

We keep flexibility and agility at top of mind so we are able to adapt to our customers' ever-changing needs.

CCaaS Customer Success

A Contact Center With A Human Approach

Our goal is to build and provide our clients with superb digital contact center solution for all their customers. Stay connected with your clients and provide top-of-the-line support while delivering a more human experience.

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WORKFLOW MANAGEMENT

Optimize Your Workflow with CCaaS

With net2phone's CCaaS workforce management tool businesses can now streamline their workflow. Find the ideal balance between customer satisfaction and increased cloud contact center productivity.

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