Partner Support Manager

    About the Role

    The PSM will be responsible for working across multiple departments to support sales process initiatives and optimize operations within the Sales organization. The role will support sales initiatives through the identification of opportunities, creation of project plans, provide quotes, interpretation of data, service recommendations. This role requires project management skills and the ability to cooperate with cross-functional teams.


    • Assembles materials and sales quotes. Structure presentations into concise and meaningful packages.
    • Is effective in a formal presentation setting, such as a one-on-one, small and large groups, among peers, etc.
    • Understands how to separate and combine tasks into an efficient workflow
    • Can simplify complex processes
    • Knows how to organize people and activities
    • Picks up technical concepts quickly
    • Strong at learning new industry, company, product, or technical knowledge
    • Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the business organization
    • Liaison between sales teams and operations for all deal escalations and approvals
    • Working closely with Business Analysts on enhancing Sales Dashboards/Reporting
    • Identify improvement opportunities and develop creative solutions that optimize sales operations
    • Develop periodical performance monitoring dashboards, reports, and metrics
    • Assess and document key steps: problem statement, process flows, gap analysis, solution recommendations
    • Work collaboratively with cross-functional teams – build relationships, prioritize tasks, achieve milestones
    •  Facilitate meetings and project work across multiple locations including global offices


    • Bachelor’s Degree
    • More than 1 Year of Sales Operations or consulting experience
    • Experience with preferred.
    • Proficiency with Microsoft Word, Excel, and PowerPoint
    • Excellent oral and written communication skills including listening and presentation skills
    • Ability to drive change and influence individuals at all levels of the organization
    • Ability to gather, interpret and apply critical thinking to data to help inform decisions
    • Ability to effectively prioritize multiple tasks, projects and deadlines simultaneously
    • Experience documenting processes using project management methodologies
    •  Ability to work in a self-directed manner

    What We’re Offering

    • Competitive medical
    • Dental
    • Vision
    • Life insurance
    • 401k

    Job Type

    Full-time position



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