Posts by Denise D'Arienzo

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    About Denise D'Arienzo

    As VP of Marketing and Sales Operations, Denise D’Arienzo has directly contributed to the tremendous growth of net2phone's UCaaS and CCaaS solutions and to the development of the Channel Partner Program.

    Jun 7, 2018

    Upgrade Your Contact Center with These Great Features

    Everyone has had to deal with a customer service contact center at one time or another, and the experience can come with its fair share of frustrations – both for the staff...
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    Jun 6, 2018

    5 Ways Cloud Communications Are Changing the Business World

    No other technology has made such a sudden impact on telecommunications than VoIP (Voice Over Internet Protocol). In just a handful of years, VoIP has changed the way...
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    May 8, 2018

    The Hidden Perks of a Mobile Workforce

    With over a billion workers worldwide on the move with laptops, smartphones, and tablets, businesses across the globe are already reaping the benefits of workforce mobility....
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    Apr 13, 2018

    Get The Most From Your Team With Advanced Business Phones

    The humble office phone has evolved considerably since its early days as a clunky box with extension switching, caller ID, and the dreaded Hold button. Today’s breed of...
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    Apr 2, 2018

    Migrating to Cloud Communications: The Case for Leaving Your Analog Phones Behind

    With support for legacy phone systems such as the copper wire-based PSTN (Public Switched Telephone Network) rapidly on the decline, there’s a case to be made for consigning...
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    Mar 26, 2018

    How to Make Sure You’re Deploying the Best Telecom Solution

    It’s accepted wisdom now that the Public Switched Telephone Network (PSTN) of yesteryear, or even the Integrated Services Digital Network (ISDN) of more recent times are no...
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    Mar 7, 2018

    5 Cloud Trends Which are Set to Play a Key Role in the Digital Workplace of Tomorrow

    Business deployments of cloud-based resources have moved beyond a simple reliance on distributed architectures for increased storage or computational power. Telecommunication...
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    Mar 2, 2018

    How to Keep Productivity High with a Revolving Workforce

    The job market has always been a fluid medium, but with the digital economy opening up global pools of talent and resources, new personnel are joining or leaving enterprises...
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    Jan 19, 2018

    5 Helpful Tips for Creating the Perfect Welcome Greeting

    First impressions count both in life and in business. When a client or a potential business partner makes contact with you for the first time, it’s essential that they are...
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    Jan 8, 2018

    Why Music On Hold Makes Callers Happy

    Though today’s consumers insist on “immediate” 24/7 service, in practice this often isn’t the case. On the phone, an average waiting period of more than 50 seconds is the...
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    Oct 23, 2017

    Applications of VoIP and Hosted PBX for Multi-Location Businesses

    Evolutions in technology, the growth of online commerce, and the globalization that’s made an international pool of talent available to enterprises throughout the world have...
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    Oct 12, 2017

    5 Tips On Getting The Most Out Of Your Mobile Workforce

    A breaking down of traditional concepts of the workplace and its timetables, enterprise access to talent from across the globe resulting from 24/7 business cultures and...
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