Personalized Shopping Made Easy Why Retail Businesses choose net2phone

Give your customers the best shopping experience through voice, text, and video! 

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Here’s How net2phone Can Help Your Retail Business

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Benefit From net2phone's All-Inclusive Solution

Access over 40 features with net2phone.

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All-inclusive Solution: Gain access to many of net2phone's stellar features that can help elevate your communication with your customers. net2phone offers a state-of-the-art desk phone, a robust mobile app, and a cutting edge video conferencing platform.

Profit
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Robust Analytics: Our Analytics provides you with rich performance-based data to help you maximize efficiency within your retail store. Identify sales trends, and analyze shopping activity, to get more out of your business phone system by monitoring all of your call data.

 

Live Chat: Add net2phone's live chat to your website and quickly answer questions from customers directly from your retail site. Close more sales by providing this on-demand convenience to your online shoppers. 

 

Personalized Shopping

Engage and stay connected with customers easily. Tailor each customer's shopping experience with net2phone to provide top tier customer service. 

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Video Conferencing: Use Huddle, net2phone's seamless and secure video conferencing system to help create a personalized virtual shopping experience for your customers from the comfort of their own home. Can't come to the store to shop? No problem, Huddle brings customers to your store from anywhere.

Text Messages: Text customers efficiently with our net2phone mobile app. Send pictures and answer questions quickly on the most preferred form of customer communication. net2phone makes providing excellent customer service that much easier.

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Stay Organized with Call Queues

Place your customers in a virtual line until the next available sales associate can assist.

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Advertise Sales & Shopping Events: Upload custom music or audio recordings for call-in shoppers to listen to while on hold in the queue. Use this time to promote sales or shopping events happening within your store. 

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Organize Callers: Stay organized during times of high call volume, whether it be a specific time of day, time of year, or during an ongoing sales promotion. Keep phone shoppers in a virtual line with the help of net2phone Call Queues.

Green Circle

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Easy to use, feature-filled, all-inclusive communications solution

FREE state of the art desk phones - with no capex

Deep business insights with powerful call data analytics

FREE calling to over 40 countries