Personalized Shopping Made Easy Why Retail Businesses choose net2phone

Give your customers the best shopping experience through voice, text, and video! 

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Here’s How net2phone Can Help Your Retail Business

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Benefit From net2phone's All-Inclusive Solution

Access over 40 features with net2phone.

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All-inclusive Solution: Gain access to many features that are included in the net2phone service such as; call recording, API integrations, 24/7 support, robust analytics, voicemail-to-email, and many others that are perfect for when dealing with the ins and outs of running a hotel.

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Communication Options: Provide your customers with many options for communication. net2phone offers a state-of-the-art desk phone, a robust mobile app, and a cutting edge video conferencing platform. 

Personalized Shopping

Engage with customers and make sales from anywhere with our endless net2phone features to assist.

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Video Conferencing: Use Huddle, net2phone's seamless and secure video conferencing system to help create a personalized virtual shopping experience for your customers from the comfort of their own home. Can't come to the store to shop no problem, Huddle brings customers to your store from anywhere.

Text Messages: Text customers easily and efficiently with our net2phone mobile app. Send pictures and answer questions quickly and easily on the most preferred form of customer communication.

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Stay Organized with Call Queues

Place your customers in a virtual line until the next available agent can assist.

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Advertise Sales & Shopping Events: Upload custom music or audio recordings for call-in shoppers customers to listen to while on hold in the queue. Use this time to promote sales or shopping events happening for your store. 

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Organize Callers: Stay organized during times of high call volume, whether it be the time of day, the season, or an ongoing sales promotion. Keep phone shoppers in a virtual line with the help of net2phone Call Queues.

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Easy to use, feature-filled, all-inclusive communications solution

FREE state of the art desk phones - with no capex

Deep business insights with powerful call data analytics

FREE calling to over 40 countries