Powerhouse SoftPhone

Receptionist Console with Presence Panel Functionality

Handle large call volumes like a pro with RCon, the web-based Powerhouse SoftPhone console.

How Your Company Can Benefit from a Powerhouse SoftPhone

Manage large volumes of inbound and outbound calls to optimize your workflow.

Presence Panel Functionality

Our Powerhouse SoftPhone displays your entire team on your screen which gives you visibility to see who is actively on a call and who is available to take a call. This prevents users from transferring callers to occupied or out-of-office employees. This simple interface makes customer communication that much easier.

A Feature-rich Powerhouse SoftPhone

Now you can easily have your organization's calls answered promptly and transferred with ease. Seamlessly stay connected by being able to:

• Direct Incoming Calls
• Use the "Drag & Drop" Quick Calling Feature
• Search for Contacts
• Transfer & Park Calls
• Utilize 3-Way Calling
• Have Presence Panel Functionality

Use RCon To Streamline Contact Searches

A simple search narrows down your results to expedite your transfer. Search by the employee, department, ring group, and welcome menus for efficiency.

Efficient Call Routing Through N2P's Powerhouse Softphone

Warm Transferring allows you to announce the call before transferring the recipient to make sure a team member is available to take the call, thus creating a better customer experience. In addition, use one-click transfers to quickly transfer to the appropriate team members, departments, or ring groups.

Additional Resources

View All

Video: Powerhouse Softphone

Blog

Life Just Got Easier For Large Organizations With RCon, N2P’s Powerhouse Softphone

net2phone's powerhouse softphone, RCon, is making it easier for large organizations to manage call volume.

Additional features that set us apart

Mobile App

Make and receive calls or text messages from your business phone number on your Android or iOS device

LEARN MORE

Company Directory

Route your callers without having extensions.

LEARN MORE

SPEAK TO A UCAAS EXPERT

We want to help you communicate better with all aspects of your business. Get started by having a conversation with one of our business communication experts.