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PRODUCTS

Business Communication Solutions

UNITE

All-in-one unified communications for your business

Voice Make and receive calls from anywhere.
Video Secure, seamless video conferencing.
Messaging Chat, text, and SMS built for business.
Call Center Essentials Core tools to help agents excel.

Customer Engagement Solutions

uContact

Omnichannel contact center platform for enterprises.

Voice Interactions Direct every call to the best person every time.
Omnichannel Engagement Connect and communicate with all your digital channels in one place.
Automation Create workflows to maximize efficiencies.
Analytics and Reporting Real-time performance insights for everything.
Agent Management Tools to ensure your agents maximize potential.

Advanced Services

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Posts by Jason Telles

Presales Engineer, Jason Telles is part of the n2t2phone Sales Support Team. With 20+ years of telecom and network experience, Jason provides technical solutions for n2p’s Partners and Sales Team.

Contact Center Vs Call Center: Why It Matters

Communication between customers and businesses has transformed in the digital era. In a world of rapidly changing customer expectations, traditional call centers may...

net2phone – Taking Compliances Seriously

There are many regulations that net2phone adheres to in order to make sure our customers' information is protected and that their communications are secure. This is why we...

How Call Analytics & Reporting Improve Customer Satisfaction & Retention

One of the major benefits of a cloud PBX unified communications phone system for businesses is that it provides hugely valuable data, analytics and reporting about the...

Contact Centers Are at Breaking Point – How Cloud PBX Meets Rising Demand

COVID-19 pandemic continues to have a significant impact on every aspect of life, including how people shop. As more and more spending takes place online as people stay at...