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      Posts by Jason Telles

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        About Jason Telles

        Presales Engineer, Jason Telles is part of the n2t2phone Sales Support Team. With 20+ years of telecom and network experience, Jason provides technical solutions for n2p’s Partners and Sales Team.

        May 9, 2023

        Contact Center Vs Call Center: Why It Matters

        Communication between customers and businesses has transformed in the digital era. In a world of rapidly changing customer expectations, traditional call centers may...

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        Dec 16, 2021

        net2phone – Taking Compliances Seriously

        There are many regulations that net2phone adheres to in order to make sure our customers' information is protected and that their communications are secure. This is why we...

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        Dec 10, 2020

        How Call Analytics & Reporting Improve Customer Satisfaction & Retention

        One of the major benefits of a cloud PBX unified communications phone system for businesses is that it provides hugely valuable data, analytics and reporting about the...

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        Dec 2, 2020

        Contact Centers Are at Breaking Point – How Cloud PBX Meets Rising Demand

        COVID-19 pandemic continues to have a significant impact on every aspect of life, including how people shop. As more and more spending takes place online as people stay at...

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