The net2phone Blog

Migrating to the Cloud? Here is what to expect. - net2phone

Written by Admin | Jun 28, 2018 12:00:12 PM

Relying on in-house computing resources and IT personnel to cater for all the needs of your business can be a costly and time-consuming affair.

Like a growing number of businesses worldwide, you may have considered moving some or all of your IT and telecommunications burden off-premises, and into the cloud. If so, here’s what you can expect to deal with, as you make that migration.

A Certain Amount Of Downtime

Shifting software and network data, changing infrastructure, activating contracts and accounts with new service providers, there will inevitably be a certain amount of network downtime and/or lapses in the availability of your services and personnel.

Fortunately, if part of your cloud migration involves a shift in telecommunications provision from in-house to a cloud-hosted PBX (private branch exchange), providers like net2phone will have measures in place to help minimize your downtime, establish alternate methods for your people to keep in touch, and preserve your business continuity.

Employing The Necessary Skills

If your in-house IT staff isn’t particularly large or particularly familiar with the ins and outs of cloud migration, you’ll need to look into the possibility of outsourcing the talent necessary for a smooth transition.

With net2phone and its ecosystem of supply chain partners, your migration to the cloud can be assisted or fully implemented by a range of experts in the field. And once everything’s in place, the management and maintenance of your hosted VoIP (Voice over Internet Protocol) telecommunications, data network, and other systems can be delegated to your service providers.

Managing Costs

According to a 2017 survey of cloud computing trends, cost management is the biggest challenge facing business users. You’ll need to keep a close eye on your budget, throughout the process of migration and after.

Fortunately, with hosted VoIP telephony and some other cloud-managed services, subscriptions are payable on a monthly basis (depending on the contract, and the conditions you specify).

Planning For Disaster Recovery

Ensuring business continuity and network availability at all times is a crucial requirement for enterprises in our digital economy. So you’ll need to seek out cloud providers who have a solid reputation, and reliable measures in place for security, backups, and Disaster Recovery (DR).

With the capacity for 450,000 simultaneous calls and the highest voice grade platform in the industry, net2phone also provides a host of features (such as Find me/Follow me, voicemail to email transcription, call re-routing, and virtual receptionists) to ensure that your business is always available to staff, customers, and supply chain partners.

Some Resistance To Change

Finally, you’ll need to announce and manage the changes that are occurring within your organization due to the cloud migration process.

 

If you need advice or assistance in any of these areas described, contact the experts at net2phone.