VoIP Contact Center Solutions

Reduce Costs and Increase Agent Productivity

net2phone’s VoIP Contact Center Solution offers lower costs, a global virtual presence,
flexibility, and increased agent productivity.

Lower Operational Costs

net2phone enables contact centers to take advantage of unlimited channels and scale capacity on a usage-based level — meaning you only pay for the calls you make!

Gain a Virtual Presence

Virtual phone numbers from 50+ countries enables customers worldwide to reach you for the price of a local call — no matter where your contact center is located.

Better Control and Flexibility

net2Phone enables contact centers to create a truly virtual architecture. Consolidate multiple locations and remote agents together under one inbound number.

Increase Agent Productivity

net2phone offers geographic proxies and the highest quality interconnections, ensuring your agents’ calls complete with a crystal clear communication.

INCREASE CUSTOMER SATISFACTION. IMPROVE BUSINESS.

Cost Savings
  • Significantly cut termination costs by using VoIP
  • Local inbound numbers to support customers in other parts of the world (DIDs)
  • Pay only for the calls that you make
  • No recurring fees, no set up fees
Efficiency
  • Highest quality direct interconnects
  • Regional based proxies reduce latency and intercontinental routing issues
  • Gain a virtual presence to support campaigns in other countries
  • Automated daily CDR reports
Flexibility
  • Turn up and turn down capacity as needed
  • Scalability to manage different levels of call volumes
  • Unlimited concurrent calls
  • Standard CODECS supported

If you deal with varying volumes of inbound and outbound calls, no matter the size of your contact center, net2phone can help.