NET2PHONE net2phone CallMe

Get the most out of your Business Phone System with the net2phone CallMe feature. Give your customers the ability to text you and receive a callback when an agent is available to assist. 

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Your Customers Don't Want To Wait On Hold

Shorter Hold Times

Higher First Contact Resolutions

Reduced Abandon Rate

Improved Customer Satisfaction

Happier Agents

Increased Conversion Rates

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No More Waiting On Hold

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Customer texts your teams to request a callback rather than waiting on hold.

Text The Queue

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A callback request goes into the queue until it reaches an available agent.

Text The Queue
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Get A Callback

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When an agent becomes available a callback is made to the requesting customer.