Lead Product Manager – Voice

About the Role

We are looking for a Product Manager with experience in VoIP telephony systems and services. This Product Manager will be responsible for planning the future of our core voice platform. This includes becoming an expert in the global market for voice services, developing personas, understanding the competition, and building a strategy around our voice offering that dovetails into our other UCaaS services strategies. You will work with highly experienced Technical Product Managers through the process of defining, building, and delivering this service to our customers.


This position is a remote position and can be located anywhere, globally.


• Product Management of net2phone voice product strategy and roadmap
• Develop and maintain global voice market analysis
• Develop and maintain a clear competitive strategy
• Discover and drive the business and technical product integration strategy
• Develop and maintain personas for all users and buyers of our voice services
• Perform win/loss analysis and understand our customer acquisition and retention strengths and weaknesses
• Assisting with sales (direct and/or through our channel), training sales and our channel partners, and help develop sales collateral
• Drive innovation and thought leadership across all aspects of our voice solution
• Clearly articulate the product strategy to the Product Owners who work with development and QA to execute our strategy
• Coordinate all activity related to the development, testing, education, prerelease activities, support and feedback of the net2phone voice services
• Provide broad yet specific executive-level status updates on everything listed above


• 10+ years of Product Management experience in a business SaaS product
• At least 1 shipped product with direct experience with delivering in-app integrations in a SaaS product
• Demonstrable deep knowledge of VoIP systems and technologies
• Previous experience in market, competitive, and sales analysis
• Ability to create product strategies that accomplish business goals
• Previous experience in creating innovative solutions to complex technical problems
• Ability to handle a growing, fast paced, dynamic and changing environment
• Experience in Product Management role with geographically distributed teams
• Highly effective written and presentation skills
• Bachelor’s Degree in Computer Science, Engineering or related field
• Excellent telecommuting skills. Even if you work from one of our offices, most of our team members are remote

You will really impress us if you have:
• More than 5 years as a Product Manager of a VoIP or related SaaS solution
• 3+ years as a software engineer
• Entrepreneurial experience

What We're Offering

• Competitive medical
• Dental
• Vision
• Life insurance
• 401k

Job Type



This position is a remote position and can be located anywhere, globally.

Job Posting

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