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Call Management Server (CMS) Platform

The CMS Platform is engineered to scale both up and down, both technically and economically for larger and smaller operators. The resulting architecture is significantly more cost effective than Constant Bit Rate (CBR) alternatives. Net2Phone's solution provides great flexibility in the deployment and distribution of off-the-shelf 3rd party components as well as those components that are unique to Net2Phone. A typical deployment will co-locate critical network elements closer to the operator's infrastructure. Specifically, the software that routes the calls is placed locally in the operator’s head-end while the expensive, complex back-office systems reside in the Net2Phone network. The corresponding solution eliminates the need for costly Class 5 switches and equipment and allows for aspects of the back-office systems to be leveraged among multiple operators.

Net2Phone's fully-managed Quality of Service (QoS) solution enables operators to offer a "local quality" telephone service, resulting in maximized customer satisfaction and reduced churn. The CMS Platform supports Class 5 competitive features, applications and regulatory features in a phased deployment. The end-to-end solution has been developed to be DOCSIS 1.1 compliant.

Net2Phone's PacketCableTM Overlay
Click here to download full-size diagram (PDF)

Click here to download a detailed list of Network Components in the Net2Phone PacketCable Overlay (PDF).

Net2Phone has evaluated, integrated and tested each of the network components in order to provide the operator with guaranteed levels of Quality of Service (QoS). Net2Phone’s hosted telephony solution eliminates much of the network troubleshooting burden from the operator’s responsibilities as the result of the ongoing management and service assurance that are critical components of the Net2Phone solution.

The “glue” to this solution are the Net2Phone-developed Real Time Service Assurance Platform and Record Keeping Server (RKS). The platform enables the operator to proactively monitor real time views of each network component to identify, diagnose and remedy any problems before callers are aware that any network problem exists. The RKS collects the subscriber usage data as key inputs for customer support and billing systems.

Traditional Subscriber Features
Net2Phone's solution enables operators to provide customers with the competitive features offered by traditional telephony service. Subscribers will be able to activate the features by dialing the same combination of numbers as supported by traditional service providers.

Supported CLASS Features (both On-Net and Off-Net)

 Feature Currently Deployed
 Caller Name and Number Delivery
 Call Waiting
 Caller Name and Number Delivery with Call Waiting
 Call Blocking
 Anonymous & Selective Call Reject
 Automatic Recall (*69)
 Speed Dialing (1-Digit and 2-Digit)
 Call Forwarding Busy/Variable/All
 Call Forwarding No Answer
 Repeat Dialing
 Cancel Call Waiting
 Distinctive Ring
 Three-Way Calling
 Do Not Disturb
 Premium Blocking (for 900/976)

Enhanced Features
In addition to the basic CLASS features, the solution will support the following enhanced subscriber features:

  • Voice Mail
  • Conference Calling
  • Voice Activated Dialing

In addition to these enhanced voice services, VoIP serves as a bridge to future applications that leverage the convergence of voice and data. IP is inherently more efficient than Constant Bit Rate (CBR) in that it does not require a dedicated circuit or bandwidth for each transaction. VoIP leverages the existing operator infrastructure and therefore minimizes additional costs associated with offering voice services.

Emergency and Other Traditional Support Features
The Cable Telephony Solution will provide features that are mandated by government regulations such as:

  • 911
  • Call Interrupt
  • CALEA (Wire Tap)

Outbound Dialing
Subscribers may dial any on-net to on-net customer as well as to a PSTN number. In addition, the solution supports 800, 611, and 411 outbound calls.

 
Continue >> Real Time Service Assurance
 
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The Solutions
Net2Phone offers two telephony solutions for cable operators:
 
•  The CableLine Solution
•  The VoiceLine Solution

Why Deploy Cable Telephony?
•  Business Rationale
•  Build or Buy?
•  The Net2Phone Advantage

Contact Us
To receive additional information about Net2Phone Cable Telephony, click here.

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